All textbook sales are final — no refunds or exchanges can be given.
All digital download sales (including e-gift certificates) are final — no refunds can be given.
All online class purchases are eligible for refunds up to 1 week before the class begins. If it’s within 1 week of the start date, a credit toward a future online class will be offered. If the class is purchased after the start date, no refund will be given, only a credit toward a future online class.
All Black Friday/Cyber Monday sales are final and no refunds will be given.
All gift certificates purchased during salea can only be redeemed for full price merchandise and cannot be redeemed for sale merchandise.
Please make sure to verify that your shipping address is correct before submitting any mailable order. Any order sent to a wrong address/returned to us will incur a $5+ (depending on the original order and location) re-shipping fee.