All textbook sales are final — no refunds or exchanges can be given.
All digital download sales (including e-gift certificates) are final — no refunds can be given.
All online class purchases are eligible for refunds up to 1 week before the class begins, given that we are able to fill your spot in the class. If it’s within 1 week of the start date or we can’t fill your spot, a credit toward a future online class will be offered. If the class is purchased after the start date, no refund will be given, only a credit toward a future online class.
Please make sure to verify that your shipping address is correct before submitting any mailable order. Any order sent to a wrong address/returned to us will incur a $5+ (depending on the original order and location) re-shipping fee.